The Privacy Policy was updated on May 05, 2021.

Your privacy is important to Master Tones so we’ve developed a Privacy Policy that covers

how we collect, use, disclose, transfer, and store your personal information.

Master Tones COMPANY LIMITED, (hereinafter referred to as “Master Tones”, “us”, “we” or “our”) respects the privacy and information of our clients. To maintain transparency about the practices, usage, and processing of our customer’s information, please carefully review this document and all its contents.

Collection of Information

Master Tones may collect your personal information when you are visiting our website, registering with us, purchasing our products or services from us, and using our products or services. This includes but not limited to your name, email address, cellular phone number, IP address, location, user usage and other information.

Your payment to us will be processed by third-party credit card processors. Master Tones will not collect your credit card information but will direct you to third-party credit card processors for the purpose of completing your payment.

Purpose of the Collection of Information

Your personal information will be collected, processed, used, and shared with our affiliates and partners by Master Tones in order to fulfill the following purposes:

● Providing value-added services;
● Maintaining customer relations;
● Providing customer services and support;
● Operational purposes;
● E-commerce purposes;
● Marketing and advertising purposes;
● Detection, prevention and handling of illegal activity or violation of the our Terms of Use, including but not limited to fraud, scam, copyright infringement and other unlawful behaviors;
● Complying with all the laws of the Republic of China (Taiwan) and responding to law enforcement official’s request;
● Responding to legal proceedings of any kind; and;
● Other specified purposes as required by applicable law.

Personal Information Processing and Utilization

The information will be used to develop future products based on customer’s needs and buying patterns both inside and outside of the Republic of China (Taiwan).

Master Tones cooperates with major cloud services providers to provide our products and services, so your personal information may be transferred, processed, or used in the place outside Taiwan, including but not limited to the United States.

Retention Period

Master Tones will not retain your personal information for longer than is necessary to fulfil the purposes for which such personal information is collected or used, or required or allowed by law.

Please note that deletion of Master Tones’ software, cancelation of your subscription with Master Tones and ceasing your use of Master Tones’ website, products or services will not necessarily trigger a removal of your personal information. Please contact us at [email protected] to request removal of your personal information.

Your Rights

You may exercise the following rights regarding our collection and use of your personal information:

  • Request access to the personal information hold by Master Tones;
  • Request to supplement or correct your personal information;
  • Request a copy of your personal information;
  • Request removal of your personal information;
  • Request Master Tones to discontinue collection, processing, or utilization of your personal information when the purposes for which no longer exist.
Please be aware that if you do not allow us to collect certain personal information from you, Master Tones may not be able to deliver certain experiences, products, and services to you.

Cookies and Data Collection

Master Tones uses cookies on its website. This is to make products and related services more beneficial to you. For record-keeping purposes, these cookies are stored by your browsers. The data may include, but is not limited to browser type, operating system, Internet Protocol (IP) address (see note 1) domain name, and/or a date/time stamp for your visit. We may also use cookies (see note 2). We may process your Personal Data through cookie technology. This includes, but is not limited to, third party cookies, Google Analytics, Google AdWords, and Facebook Pixel). You may select to set your web browser to refuse cookies.


Notes used in the section Cookies and Data Collection

  • Internet Protocol (IP) address is a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session.
  • Cookies are text files with small pieces of data that are used to identify your computer as you use a computer network. Specific cookies known as HTTP cookies are used to identify specific users and improve your web browsing experience.
    Data stored in a cookie is created by the server upon your connection. This data is labeled with an ID unique to you and your computer.
    When the cookie is exchanged between your computer and the network server, the server reads the ID and knows what information to specifically give to you.

Opt Out

It is your right to opt out of receiving marketing or e-mail advertising. Please contact us at [email protected] to opt out. Please be sure to include your exact email address in this correspondence.

Contact Us

Should there be any questions arising from this Privacy Policy, please contact us at [email protected]. Your privacy matters and Master Tones will act within all measures of the law to keep your personal information safe and protected.

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